While at Angi (NASDAQ: ANGI), we successfully drove top-of-funnel growth. But even after rolling out website optimization and email/SMS remarketing, only ~4 of 100 customers would convert. Surprisingly, we found that if we called the 96% “abandoned” customers and got them on the phone, they loved the attention, and converted at double the rate.
But the current outbound contact center technology only let us use a basic, one-size-fits-all “call more” or “call faster” strategy, resulting in declining answer rates and a terrible customer experience.
Regal is designed to empower businesses like you to make branded, event-driven calls and texts your competitive advantage. Built on a modern data stack, Regal helps you reach the right customer at the right time with the right message to drive more sales.
We know growing revenue is the top priority for every C-level executive, so that will be a main motivation for many. But we hope to build a more human internet in the process.