Senior Partner Account Manager (Hybrid)
About the job
Location: Covent Garden, London
Contract: Perm, Mon-Fri
Working style: Hybrid with travel around London and the South East (all travel expensed)
Welcome to the M247 adventure! We're not your average company – we're a tight-knit crew of go-getters driving incredible growth together.
What sets us apart? It's simple: we hunt for the best and then equip them for success. Join us, and we'll supercharge your career with the right skills and opportunities.
Our vision? Picture M247 as your ultimate partner for digital innovation. We blend connectivity, unified communications, and a sprinkle of cloud magic to empower our clients to thrive in the digital era.
But here's the twist – we're all heroes here. From day one, you're shaping our tomorrow. So, ready to dive in? Your journey begins with that application – and who knows where it could take you in our vibrant team!
In this exciting Partner Account Manager opportunity at M247, you’ll onboard, retain and grow M247 partner accounts to exceed targets whilst always delivering unparalleled customer experience. In this key position, you’ll play an important role in driving the ongoing growth and success of our business.
As the ideal candidate, you’ll be accustomed to creating sales opportunities for multiple products and services, with a focus on cloud solutions, into traditional telecoms partners at a senior level, whilst exceeding targets. As part of an ambitious and expanding business, this is an ideal opportunity for a highly motivated Partner Account Manager to take the next step in their career.
Key responsibilities include but are not limited to:
- You’ll manage and grow a volume of accounts to exceed sales and retention targets, across a group of large customers and self-identified high potential incubator accounts.
- You’ll onboard new partners onto the My247 Partner Program, ensuring your understanding of customer needs and their future plans for technology.
- You’ll assess the risks, threats and opportunities associated with these plans, whilst positioning M247 as their provider of choice for all relevant buying decisions.
- You’ll follow internal processes for forecasting, orders, pre-sales, updates and developing account plans, whilst updating Salesforce and the organization on what will be required to grow and retain the customer.
- You’ll champion your customer’s perspective and position internally, whilst establishing clear contact plans to ensure that M247 has appropriate relationships with technical, business management, influencers and decision-makers.
- Work with internal departments to ensure booking numbers are successfully converted into billable revenue and the customer journey is fulfilled.
Key skills and experience needed:
- Proven Account Manager experience within high performing telecoms and cloud solution teams.
- Dedication to delivering an exceptional customer experience a high number of accounts.
- Delivering profitable, long term business opportunities through effective account planning.
- Proven ability to identify sale opportunities, qualify sales leads and exceed targets.
- High levels of researching, networking and relationship building.
- Brilliant interpersonal, communication and presentation skills.
- Industry awareness, with the ability to identify market trends, threats and opportunities.
- Must be willing to travel to external meetings with clients.
- Use of CRM systems, Salesforce desirable.
Your package and perks
- At M247, we go beyond the pay check to bring you a package of perks that truly enrich your journey:
- 🌴 Time to Unwind: Enjoy 25 days holiday + bank holidays, with the option to top up through our holiday purchasing scheme.
- 💪 Wellness First: Our Healthcare Cash Plan and PERKS program make sure your well-being is a priority.
- 🌟 Assured Care: Company Life Assurance offers security and peace of mind for you and your loved ones.
- 🏦 Plan Ahead: Our Company Pension Scheme lays the foundation for a strong financial future.
- 📚 Learning Path: We support your professional growth by helping you attain relevant qualifications.
- 👩👦 Family Matters: Enhanced Paternal Leave ensures you never miss those important family moments.
- 🤝 Support System: The Employee Assistance Programme is here whenever you need a helping hand.
- 🚀 Ignite Your Potential: Our dynamic environment fuels growth and innovation.
- This is just a glimpse – your journey with M247 is about to be a whole new adventure. Welcome to a realm where rewards redefine work!
All applicants, regardless of gender, ethnic background, sexual orientation, age, religion, socio-economic status, or any other factor will be treated equally and fairly in the application process.