Partnerships Manager, Referrals

Mailchimp

United States Remote

Full time

Partner Account Management / Individual Contributor

Jun 5

Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.

We are looking for a partner manager who will manage and cultivate a community of referral partners by driving reciprocal leads to Mailchimp and our partners . This person will serve as the primary liaison between our community of partners to Mailchimp’s internal teams. They will help ensure that our partners have the resources they need to best support their clients who use Mailchimp. This role requires an entrepreneurial mind that is able to build solutions, be proactive, and work cross-functionally. 

What you'll do here: 

  • You will proactively identify and foster potential strategic partnerships and pursue both inbound and outbound opportunities from stakeholders in the organization or external requests
  • Drive adoption and revenue by managing all existing referral partner relationships 
  • Research, evaluate, vet, and prioritize partners across a comprehensive array of business categories, including both SaaS and non-SaaS companies. 
  • Collaborate with monetization and strategy to optimize our discount offering and improve our value proposition to prospective customers
  • Work closely with design and marketing to optimize our referral placements ensuring adoption of partner discounts to Mailchimp customers
  • Assist with significant deal structuring, negotiations, and contract analysis in coordination with the legal and strategy teams
  • Coordinate with partner operations to create a scalable process for onboarding and managing referral partners 
  • Accurately produce and manage a robust pipeline of referral partners in our CRM to provide reports, updates and show progress 
  • Develop and drive joint go-to-market business plans with existing referral partners, including quarterly business reviews to uncover opportunities for growth
  • Measure success of the referral partnership program by tracking key KPIs to determine further investment or termination of strategic partnerships
  • Drive awareness and applications to the Mailchimp Partner Program
  • Gain deep understanding of partner needs, target audience, key players, and industry trends
  • Participate in industry events and a steady cadence of personal interaction with ecosystem partners
  • Convey feedback from ecosystem partners to appropriate Mailchimp teams to help inform design, creation, and implementation of referral resources. 
  • Work effectively in a heavily cross functional, fast-paced environment
  • Exercise organizational skills to set priorities, plan, and manage multiple relationships

We'd love to hear from you if: 

  • You have 3+ years experience working for and/or partnering with small to medium-sized technology firms, preferably SaaS
  • 3+ years partnerships/account management/sales experience
  • Knowledgeable about affiliate, referral, and discount programs across the SaaS ecosystem 
  • Strong ability to negotiate agreements, including interpreting business terms in a legal documents
  • Ability to think through a long-term vision for a partnership, but realize and act on the small steps needed to get there
  • Proven ability to meet and exceed goals
  • Follows through on items without being managed
  • Highly motivated and adaptable
  • Exceptional people skills
  • Ability to travel 30%+ 
  • Excellent verbal and written communication skills
  • Bonus: Experience with small businesses and products geared toward the small business customer

At Mailchimp, we understand that experience comes in many forms. We don’t just accept differences, we celebrate them, support them, and hire peeps from a wide variety of backgrounds because it makes our company stronger. We’re dedicated to adding new perspectives to the team - so if your experience aligns with what we’re looking for (even if you don’t check every single box), please consider applying!

Mailchimp is an all-in-one marketing platform for growing businesses. Mailchimp empowers millions of customers around the world to start and grow their businesses with world-class marketing technology, award-winning customer support, and inspiring content. Millions of businesses and individuals—from community organizations to Fortune 100 companies—trust Mailchimp to help them connect with their audience with the right message, at the right time, in the right place.

Founded in 2001 and based in Atlanta with offices in Brooklyn, Oakland, Vancouver, London, and Santa Monica, Mailchimp has 1,200+ employees. Through Intuit, we offer employees competitive compensation, best in class perks and benefits. We hire collaborative, customer obsessed, problem solvers and give you ample opportunity to grow and succeed. Find Mailchimp on social.

Vaccination Policy: We are requiring that employees who come onsite be vaccinated. Unless prohibited by applicable law, full vaccination against COVID-19 is a requirement for any position at Mailchimp/Intuit that necessitates coming onsite and/or in-person business activity. Qualified applicants who wold like to request an accommodation (exception) on the basis of a qualifying medical condition/disability or sincerely-held religious belief should contact talentacquisition@intuit.com

Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis race, color, citizenship status, national origin, ancestry, sex, gender (including gender expression and gender identity), sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, genetic information, or any other factor protected by federal, state or local law. Mailchimp also prohibits harassment of applicants and employees based on any of these protected categories, and complies with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.

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